1. How do I place order / get shoot done with StudioOnCloud?
1. Submit your request using the 3-steps on our website to select the style of pictures you need, specify how many images, when & where you need the shoot and other requested details. The website displays cost of photographer & image editing services when you submit the order.
2. Receive a quotation from us along with the online payment link. If you have requested for additional services such as model, studio etc, our specialists will work with you in finalizing these & cost of same will be included in the revised quotation sent at this step.
3. Make 50% advance payment using the online payment link to confirm your order. This should be done at least 48 hours ahead of the shoot.
4. Receive details of photographer(s) and other crew members up to 12 hours before the shoot.
5. Get the photoshoot done. Ensure your products / people / spaces are shoot ready before arrival of the photographer.
6. Receive confirmation from us that images are ready. You can view your images by logging into your dashboard at customer.StudioOnCloud.com.
7. Make the balance payment using the payment link provided. After you make the final payment, you can download the images or share images externally with your friends, family and customers.
2. Can I buy images from StudioOnCloud?
StudioOnCloud is a platform where you order your photo/video shoot requirement. This is not a platform to buy stock images.
3. How many days in advance do I need to place the order?
You can place your order 3 days before the expected shoot date. However, we encourage you to place order well in advance, if possible. Since we are operating in a limited number of cities as of now, we will revert how soon we can serve you.
4. How do I know my shoot is confirmed?
You will get confirmation through email and SMS.
5. If I need models, stylists etc for a photoshoot, who arranges for same?
By default, customer is expected to arrange for models, stylists etc at his/her end. However, if customer needs support in arranging for models, stylists etc, StudioOnCloud can provide that for additional fee. Please specify the same while filling in order form.
6. If I need studio/outdoor space rented for the shoot, can StudioOnCloud help in same?
Yes, StudioOnCloud can arrange for studio/outdoor space. You can select “I need a studio” option while you place the order. We will identify suitable spaces as per your need & share costing of same.
7. What all equipment does StudioOnCloud team get by default for a shoot?
StudioOnCloud photographers have a standard kit depending on shoot subject. Our professionals come equipped with required lights & camera.
8. Do I need to pay additional money for camera and lights?
No. Once you mention the requirement, StudioOnCloud price algorithm will automatically create the price for your photo shoot, which is a complete package.
9. My video needs customized background music. Do I need to provide or can StudioOnCloud help?
You can provide your background music. If you don’t have your own music, StudioOnCloud can arrange for the same. If you need a special musical arrangement, you can let us know and we can share feasibility & cost of getting the same done.
10. I would like to get images/videos for social media / digital marketing. However, I am not sure how to do the same. Can StudioOnCloud help me with the same?
Sure. We love to get deeply involved with our customers on creative process. We have our partners who specialize in social media / digital marketing. We also have creative members who can advise you on campaign themes / layouts / image styling etc. Write to us at studio@studiooncloud.com with your requirements and we will help you with end to end planning and creative process.